Almost 10 years after buying Bitcoin on Coinbase, the NBA superstar, Kevin Durant, found access to his assets thanks to a resumption of the finished account.
The news was announced via an X post from the CEO of Coinbase, Brian Armstrong on Thursday evening. “We got this fixed. Rection of the account is finished! ”Wrote Armstrong.
During, an All-Star NBA at 15 times that will be suitable for the Houston Rockets this season, shared the history of its lost Bitcoin (BTC) on Tuesday at the annual game plan in Santa Monica.
Appearing alongside his agent, Rich Kleiman, during the host Andrew Ross Sorkin that around 2014 or 2015, he discovered Bitcoin by watching YouTube videos and gave his agent “a little boost”.
Kleiman told how, thereafter, the two called their business manager, who “closed it”. But about a year later, after hearing the word “bitcoin” several times during a party organized by Ben Horowitz, co-founder of the venture capital company A16Z, they began to invest the next day.
“And fortunately,” added Kleiman, “we were still able to find her Coinbase account information, so we never sold anything, and his bitcoin is just through the roof.”
Losing your Coinbase password means that you are locked from your account, and without the recovery details such as two-factor authentication codes or your e-mail, you cannot access the stored crypto there.
Neither during his agent, who were only the first investors in Coinbase through their joint commercial enterprise thirty-five companies, revealed how many bitcoin they bought at the time.
In 2016, the Bitcoin price fluctuated between around $ 400 at the start of the year and $ 1,000 at the end of the year, according to Coingecko data. Since the end of 2016, when Bitcoin has exchanged $ 998, its price has skyrocketed more than 11,470%, currently at $ 115,480 at the editorial staff.
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Coinbase customer service in the reticle, once again
The recovery of the Durant account attracted the responses of users who declared that it had been faced with similar problems, but with contrasting resolutions.
Some have pointed out that they have been locked up for years and were not likely to recover them. “You have thousands of people who are locked in their accounts, Brian. The same people that your CS team sold and gave their data,” said user X Erik Astramecki.
On Friday, Armstrong tackled user complaints by republishing a thread of one of its customer support team leaders who described the improvements made.
“We put a big goal on improving customer support at both ends – to improve products if fewer people need support and offering a faster and better quality experience when you do,” said Armstrong.
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